The AI Agent Platform For
Customer Experience
Build, deploy, and scale intelligent AI agents across every support channel to automate customer service and reduce costs instantly.
Unified Inbox
All sources, one view
I need help with my order...
Can I change my subscription?
Do you ship internationally?
AI Automation
Resolution scoring, automated
Live Insights
Real-time analytics
AI Automation
Resolution scoring, automated
Integrates with the tools you already use
Built For Modern Support Teams
Combine powerful AI with human expertise to deliver exceptional customer experiences that scale with your business growth seamlessly today.
Unified Inbox
Manage all customer chats in one unified interface designed for speed.
Powerful Integrations
Connect your favorite tools to automate complex workflows instantly.
AI-Powered Automation
Deploy intelligent agents to automate complex queries 24/7 instantly.
An End-To-End Solution For AI
Build, customize, and deploy AI agents that actually resolve customer issues and automate your entire support workflow instantly today now.
Import Your Data
Upload files or crawl your site to train your agent instantly. It learns from data to answer right.
Customize Behavior
Modify prompts and tone to match your brand. Make your agent speak like your best support rep.
Embed On Your Site
Add the chat widget to your site with a simple snippet. Go live in minutes and automate support.
Connect Integrations
Enable actions like scheduling meetings or updating your CRM. Automate workflows and save time.
Analyze & Improve
Track metrics and improve your agent via user interactions. Optimize performance and results.
Instant Ingestion
Process thousands of pages in seconds.
Everything You Need For Great Support
Powerful features to deliver exceptional customer experiences that scale with your business and delight your users around the clock today.
Sync With Real-Time Data
Connect your agent to systems like order management tools or CRMs to access data like order details or active subscriptions.
Take Actions On Your Systems
Configure actions your agent can perform, like updating a subscription or changing an address via our integrations.
Compare AI Models
Experiment with models and configurations to find the best setup for your needs.
Smart Escalation
Give your agent instructions in natural language on when to escalate queries to human agents.
Advanced Reporting
Gain insights and optimize agent performance with analytics to improve your support.
Support Your Customers With AI
Manage conversations, track performance, and gain insights—all in one place. The centralized hub for your entire support operation today now.
Test & Refine
Fine-tune your agent's responses and behavior in real-time. Test changes safely before deploying to customers.
Works Like Your Best Support Agent
BotDesk integrates seamlessly with your existing tools and workflows, delivering a human-like experience that delights customers and scales effortlessly.
Personalized Answers
Your agent knows the logged-in user and can retrieve their information to provide tailored responses instantly.
Instant Actions
Empower your agent to perform actions like refunds, upgrades, or scheduling directly within the chat.
Smart Escalations
The agent recognizes when a human touch is needed and seamlessly hands off the conversation with full context.
Full Observability
Track every interaction, analyze sentiment, and gain insights to improve your customer experience continuously.
Unlock The Power Of AI-Driven Agents
Streamline your workflow with intelligent agents that handle complex tasks, ensure security, and adapt to your customers' needs automatically.
Enterprise-Grade
Security & Privacy
BotDesk is fully secure, trusted by businesses worldwide to build private AI agents.
Your Data Stays Yours
Your data is only accessible to your AI agent and is never used to train our models.
Data Encryption
All data is encrypted at rest and in transit. Bank-level AES-256 encryption.
Secure Integrations
We use verified variables to ensure users access only their own data in your systems.
Loved By Support Teams
See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.
"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."
"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."
"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."
Stop Drowning In Tickets. Start Resolving Them Instantly.
Join 200+ companies using BotDesk to automate 80% of customer questions while keeping a human touch.