The Best HubSpot Alternative For AI Chat Only

Discover why HubSpot users are switching to BotDesk. Get advanced AI agents, fair pricing, and omni-channel support that scales with your growth.

70%
Deflection Rate
< 1s
Response Time
24/7
Availability
3x
ROI in Month 1
The Problem With HubSpot

HubSpot Service Hub Is Overkill for Most

HubSpot was built for the past. BotDesk delivers the AI-native speed, flexibility, and automation modern teams need to delight their customers.

Expensive Tiers

The Starter plan is cheap, but remove one feature and you are forced into Professional at $450 per month for every single user today.

Seat-Based Pricing

You pay for every seat, even if they just need to view tickets. BotDesk offers unlimited seats on higher plans for your entire team now.

Complexity

Setting up Service Hub often requires a partner. Get up and running in minutes with BotDesk for your entire support team starting now.

Why Choose BotDesk

Skip HubSpot's Limits

BotDesk provides every feature you need to automate support effortlessly. Enjoy powerful AI tools without the complexity or hidden costs of others.

Dedicated AI Support Agent

Not Just A Simple CRM Add-On Tool

BotDesk is built 100% for automated support. Our AI agent is the core product, not a feature on the side.

BotDesk: AI-first architecture
HubSpot: Support is secondary to Sales CRM

Multichannel Inbox

Native Whatsapp Business Included

Connect WhatsApp, Instagram, Messenger, and Email without needing third-party integrations from the HubSpot marketplace.

BotDesk: Native WhatsApp & Instagram
HubSpot: Reliance on marketplace apps

Actionable AI

Process Refunds & Look Up Orders

While HubSpot can view contact details, BotDesk can take action in external tools like Stripe or Shopify directly from the chat.

BotDesk: Deep integration actions
HubSpot: Limited to CRM data updates

Simple Setup

No Implementation Partner Required

You can set up BotDesk in an afternoon. No need to hire a consultant to configure your "pipelines" and "properties."

BotDesk: Self-serve setup < 15 mins
HubSpot: Complex implementation

Predictable Pricing

No Surprise Contract Renewals Ever

HubSpot contracts are famous for big price jumps at renewal. BotDesk pricing is transparent and monthly.

BotDesk: Transparent pricing from $29/mo
HubSpot: Complex contracts & jumps

Better Knowledge Base AI

Train Your AI On Any Content Source

Upload your PDFs, Notion docs, or website URLs. HubSpot requires you to host your KB on their CMS for best results.

BotDesk: Agnostic data sources
HubSpot: Best with HubSpot CMS
Comparison

BotDesk vs HubSpot

See exactly how BotDesk outperforms the competition. Compare features, pricing, and capabilities side-by-side to make the smartest choice for you.

Feature
BotDesk
HubSpot
AI Agent Included
Yes (All Plans)
Limited/Add-on
WhatsApp Integration
Native (Standard)
3rd Party/Enterprise
Professional Plan Price
$89/mo (Growth)
$450/mo (Pro)
Implementation Time
Minutes
Weeks
Unlimited Seats
Yes (Scale)
No
Shopify Actions
Native
Marketplace App
Stripe Actions
Native
Marketplace App
Support Channel
Chat + Email
Chat + Email
Onboarding Fee
$0
$3,000+ (often)
Contract Lock-in
None (Monthly)
Annual (mostly)
Our Verdict

Why Businesses Switch To BotDesk

Join thousands of teams choosing BotDesk. Experience the perfect balance of power, simplicity, and value that modern businesses demand for growth.

Pros of BotDesk

  • AI-first architecture
  • Native WhatsApp & Instagram
  • Deep integration actions
  • Self-serve setup < 15 mins
  • Transparent pricing from $29/mo
  • Agnostic data sources

Cons of HubSpot

  • Expensive Tiers: The Starter plan is cheap, but remove one feature and you are forced into Professional at $450 per month for every single user today.
  • Seat-Based Pricing: You pay for every seat, even if they just need to view tickets. BotDesk offers unlimited seats on higher plans for your entire team now.
  • Complexity: Setting up Service Hub often requires a partner. Get up and running in minutes with BotDesk for your entire support team starting now.

The Bottom Line: If you want a modern, AI-first support tool that handles HubSpot's complexity without the high price tag, BotDesk is the logical choice for your team. With native WhatsApp integration and ai-first architecture, it's built for 2026 and beyond.

Easy Migration

Switch From HubSpot To BotDesk

Switching from HubSpot is effortless. We import your data instantly so you can upgrade your support system without any downtime or complex setup.

1

Switch From Hubspot To Botdesk

Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.

2

Train Botdesk AI

Export your existing data easily and we will import everything to train your AI agent instantly. It is fast, secure, and requires no coding.

3

Sync Contacts

We integrate with HubSpot CRM, so your support chats still sync back to the contact record. Switching your support stack is easier than you think.

4

Switch Widget

Replace your old widget with BotDesk and start automating support instantly. Enjoy a seamless transition for your team and customers starting now.

5

Save $400+/Month

Switching to BotDesk is simple. We import your data instantly so you can upgrade your support experience without any downtime or complex setup.

FAQ

Frequently Asked Questions

Common questions about switching from HubSpot to BotDesk. See how to import your data and start saving today.

No! BotDesk integrates with HubSpot CRM. You can use BotDesk for the chat/support interface and still see all conversations inside the contact's timeline in HubSpot.

Testimonials

Loved By Support Teams

See what our clients have to say about BotDesk. Join thousands of satisfied companies that are automating support and growing faster today.

"BotDesk is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."

24/7
Availability

"This is awesome, thanks for building it! The interface is intuitive and the AI responses are spot on. It's exactly what we needed to scale our support."

"Setting up our AI agent was incredibly simple. No coding needed, live in under one hour. The knowledge base feature explains our complex products perfectly."

200+
Businesses Trust BotDesk

"Our chatbot has been great. Answers questions it knows, delegates to our talent when its stuck, knows how to push clients to the funnel. BotDesk is what we use, 10/10 recommend."

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